Certus
DSR Workflow Simulator

The 30-day clock, stage by stage.

Click through each stage of a data subject request to see what should happen — and where organisations typically lose time.

Day 0

Request received

A data subject submits a request through any channel — email, portal, or in person. The clock starts the moment it is received, regardless of who it reaches first.

Common failure: the request sits in a personal inbox for days before anyone logs it.